Terms of Service

These Terms of Service ("Terms") govern your access to and use of the GrowthNexus platform, including the DueDeck due diligence automation service (the "Service"), operated by GrowthNexus (Pty) Ltd ("GrowthNexus", "we", "us", or "our"), a company registered in the Republic of South Africa.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

• "User" means any individual or entity that registers for or uses the Service.
• "Organisation" means the company or entity on whose behalf a User accesses the Service.
• "Connected Data" means financial and business data imported into the Service from third-party integrations (e.g. Xero, QuickBooks, Google Drive).
• "Anonymised Data" means data derived from Connected Data that has been irreversibly stripped of all personally identifiable information and cannot be linked back to any individual or Organisation.

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us immediately of any unauthorised access.

Each User must be at least 18 years of age and have the legal authority to bind the Organisation to these Terms.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your internal business purposes, subject to these Terms.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Reverse-engineer, decompile, or attempt to extract the source code of the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Access the Service through automated means (bots, scrapers) without prior written consent.
• Resell, sublicence, or provide the Service to third parties without authorisation.
• Upload or transmit any malicious code, viruses, or harmful data.

Your Data. You retain all ownership rights in the Connected Data you import into the Service. GrowthNexus does not claim ownership of your Connected Data.

Licence to Process. By using the Service, you grant GrowthNexus a limited licence to access, process, store, and display your Connected Data solely for the purpose of providing the Service to you.

Anonymised and Aggregated Data. You acknowledge and agree that GrowthNexus may use Anonymised Data — that is, data derived from your Connected Data that has been irreversibly de-identified and aggregated so that it cannot identify you, your Organisation, or any individual — for the following purposes:

• Creating industry benchmarks and market reports.
• Improving the accuracy and quality of the Service.
• Conducting research and developing new features.
• Publishing aggregated statistical insights (no individual Organisation data will be identifiable).

This right survives termination of your account. At no time will individually identifiable financial data be shared, sold, or disclosed to third parties without your explicit consent.

The Service connects to third-party platforms (Xero, QuickBooks Online, Google Drive) via OAuth 2.0 authorisation. By connecting an integration, you authorise GrowthNexus to access your data on those platforms as permitted by the scopes you approve.

GrowthNexus is not responsible for the availability, accuracy, or conduct of third-party platforms. Your use of those platforms is governed by their respective terms of service.

Access to certain features requires a paid subscription. Fees are as stated on our pricing page at the time of purchase. All fees are quoted in South African Rand (ZAR) unless otherwise specified.

Subscriptions renew automatically unless cancelled before the renewal date. You may cancel at any time through your account settings. Refunds are at the sole discretion of GrowthNexus.

The Service, including its design, features, algorithms, normalisation logic, and all related intellectual property, is owned by GrowthNexus. Nothing in these Terms transfers any intellectual property rights to you, except the limited licence to use the Service as described herein.

Each party agrees to keep confidential all non-public information received from the other party. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

GrowthNexus does not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Financial data presented by the Service is for informational purposes only and does not constitute financial, investment, or legal advice.

To the maximum extent permitted by applicable law, GrowthNexus shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising out of or related to your use of the Service.

GrowthNexus's total aggregate liability for all claims arising from or related to the Service shall not exceed the amount you paid to GrowthNexus in the twelve (12) months preceding the claim.

You agree to indemnify and hold harmless GrowthNexus, its directors, officers, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any third-party rights.

Either party may terminate these Terms at any time. You may close your account through the settings page. GrowthNexus may suspend or terminate your access if you breach these Terms or if continued provision of the Service becomes impracticable.

Upon termination, your right to use the Service ceases immediately. You may export your data before termination. GrowthNexus will delete your Connected Data within 90 days of account closure, except where retention is required by law or as permitted under the Anonymised Data provisions in Section 5.

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Western Cape Division, Cape Town.

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

For questions about these Terms, contact us at:

GrowthNexus (Pty) Ltd
Cape Town, South Africa
Email: legal@growthnexus.ai